Wednesday, 26 November 2025

My Swiss Air Experience

As of now, I am on a 13-hour flight on Swiss Air with my mother to Zurich before changing flight to Tromso, Norway.

We are going to Norway, Sweden and Finland.


Taking this flight makes me realise that the Singapore Airline is indeed one of the best.


My mother and I fell asleep when dinner was distributed. When I woke up, the air-steward and stewardesses were still serving dinner.


After a few minutes, an African-American descent flight stewardess asked what I would like.   Usually flight stewardess would offer you the options but she asked me an open question. I was  stumped.


Then she asked,”Would you like to have chicken or pasta?”


I told her I would like to have one of each for both of us. 


She repeated her question again.


So I said,”Chicken.”


It was a set that came with basmati rice, which I already know from the menu given out earlier on.


I asked for pasta for my mother in case my option did not turn out to be a great one.


The lady passed my mother a tray of food, saying,”Pasta.”


It was chicken with basmati rice again.


Ok. It could have been a genuine mistake especially when the food was passed to her by her colleague.


As we were eating, my mother’s orange juice slid from the table and spilled all over her right side of her jeans. She was all wet.


We finished up our food quickly and I went to get help. 


For this incident, the flight stewardess was very helpful and prompt. She immediately rushed to my mother and helped us bring down her luggage to a more spacious area behind the toilet so that my mother could look for her dry clothes.


After changing, my mother brought the luggage back to the seat. When a younger flight stewardess came past with drinks, I asked if she could help us put the luggage up.


She gave an incredulous look and said,”If it’s heavy, I won’t help.”


God must have heard my plea. It was light enough for her to put it up. 


After that, she said to me quite loudly so that others could hear, with eyes that widened in some measure of anger,”You have to do this yourself. This is not my job.” 


The Singapore Girl would never have said such a thing.


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